Did you get the information you need from this page? The minimum wage rate varies depending on your age and whether you're an apprentice. Find out about call charges. Who gets a payslip and what it must show. If you cannot come to an agreement with your employer, you might be able to make a claim to an employment tribunal. You can make a complaint about your employer or employment agency, or complain on behalf of someone else. Find advice on our previous website for tips and gratuities at work. Find out the support available to workers and employers because of coronavirus (COVID-19). If you have a question about your individual circumstances, call our helpline on 0300 123 1190. Apply for redundancy, unpaid wages and holiday within 6 months of being dismissed. For migrant women workers and the organisations supporting them, it is important to encourage unionisation and organising, and to provide proper advice in a language that the workers can understand. Email RPS on [email protected] What to do if you have not been paid the amount you were expecting. They're allowed to make certain deductions that take your pay below the National Minimum Wage. If your employer is insolvent, you can contact the Redundancy Payment Service (RPS) to check if you can claim some or all of the money you're owed. If the overpayment was a long time ago, or overpayments have been going on for several weeks or months, your employer should: Speak to an Acas adviser to discuss your options if you: If you disagree with a deduction you should first try to resolve it with your employer. The law on equal pay, and how men and women must get equal pay for doing equal work. Find out the current minimum wage rates and what to do if you're being underpaid. [email protected], How employers can reclaim money owed by an employee, your contract specifically allows the deduction, it’s required by law, for example Income Tax or a court order, you missed work because you were on strike or taking industrial action, be flexible and fair claiming the money back, agree a repayment plan with you if needed, believed you were being paid the correct amount and will struggle to pay the money back. We cannot respond to questions sent through this form. This is our beta website. Help and advice for workers and employers on rights and obligations at work. Pay and wages; Working hours; Redundancy; Informing and consulting employees; Holiday, sickness and leave. Supporting mental health in the workplace, Dealing with a problem raised by an employee, Check if your employer can make deductions from your wages, Maternity, paternity and adoption leave and pay. Coronavirus (COVID-19): latest advice for employers and employees. You can claim up to 2 years back as long as there is not a gap of 3 months or more between deductions. Telephone: 0300 123 1100 Your employer can take a maximum of 10% of your weekly or monthly gross pay (your pay before tax and National Insurance) if you work in retail. We’ll send you a link to a feedback form. Check if your employer can make deductions from your wages. Your employer must let you know in writing if you owe them money. It will take only 2 minutes to fill in. Checking holiday entitlement; Absence from work; Time off for bereavement; Checking sick pay; Maternity, paternity and adoption; Parental leave; Coronavirus (COVID-19) Health and wellbeing. It gives your employer the chance to: Your employer can only make a deduction from your pay if: Check any written agreements to see if a deduction is allowed. For example you might have agreed to pay back part of a travel season ticket loan if you leave. If you like, you can tell us more about what was useful on this page. They should contact you as soon as they're aware of the mistake. Pages are being tested and improved. Don’t worry we won’t send you spam or share your email address with anyone. Check when you can claim money back from an employee, for example overpayments or training costs. You could also agree to pay the money back a different way, for example by bank transfer. This is to cover any mistakes or shortfalls, for example with cash or stock. Find out the current minimum wage rates and what to do if you're being underpaid. This time limit starts from the date on which your employer should have paid the money to you. If it's a simple overpayment included in weekly or monthly pay, they'll normally deduct it from your next pay. We use this information to make the website work as well as possible and improve government services. You can change your cookie settings at any time. Help and advice for workers and employers on rights and obligations at work. Small claims must go through a central money claims centre. Please do not include any personal details, for example email address or phone number. To help us improve GOV.UK, we’d like to know more about your visit today. Wage band Current rate from 1 April 2020 Previous rate (April 2019 to March 2020) 25 and over: £8.72: £8.21: It is also essential to document the extent and nature of the problem of unpaid wages which is what Unpaid Britain is attempting to do. Get wages you're owed when your employer is insolvent. The helpline has a free translation service for over 100 languages. This limit does not apply to your final pay if you leave your job. Select the statement you most agree with: Supporting mental health in the workplace, Dealing with a problem raised by an employee, Please tell us why the information did not help, I cannot find the information I'm looking for. Your employer has the right to claim back money if they've overpaid you. All content is available under the Open Government Licence v3.0, except where otherwise stated, National restrictions in England until 2 December, Your pay, tax and the National Minimum Wage, Find out the support available to workers and employers, The National Minimum Wage and Living Wage, Coronavirus (COVID-19): guidance and support, Transparency and freedom of information releases, HM Revenue and Customs (HMRC), if it’s about the National Minimum Wage, Employment Agency Standards inspectorate, if it’s about employment agency legislation (except Agency Worker Regulations), Gangmasters and Labour Abuse Authority (GLAA), if it’s about agency workers in agriculture, horticulture, shellfish gathering or associated processing and packaging, Health and Safety Executive (HSE), if it’s about working time issues, including maximum weekly working hours, the Agricultural Wages Team in the Rural Payments Agency, if it’s about agricultural wages.